We pride ourselves here at The Carole Group in the fact that our small but perfectly formed team is able to react to all requests in a clear, concise and correct manner. No request to big and no problem too small. Each of our Order Administrators has the tools at their disposal to track, trace and scrutinise your quotes and orders within seconds of your request.
Whilst we do try to head off any problems that we can foresee, there are always issues that are un-avoidable. We are happy to say that we aim to resolve all disputes in a timely manner whilst holding to account all of the stakeholders in the project.